We operate 7 days a week, from February to November. Our hours depend on your needs. If you would like to get a quote or confirm an order for your event, it would be best if you fill out the reservation/inquiry form. This will allow us to get back to you fast with an accurate quote or confirmation.
We usually have trucks available*, as long as you place a reservation at least a week ahead of time. For the events less than a week away, please send an email or text to inquire about availability:
AtlantaIceCreamTruck@gmail.com
Here are some answers to the questions customers ask most frequently:
Do you have the truck available for that date and time?
We usually have trucks available, as long as you place the reservation at least a week ahead of time, except: the last week of school in Cobb and Fulton (May 22-25), 4th of July evening after 5pm, and a couple other dates throughout the year.
How do your services work?
We come to your event at the requested time and place and play the ice cream truck music. Your guests can choose the ice creams from the menu on the side of the truck. The driver keeps the tab of what everybody orders and presents you with the bill at the end.
How much do you charge for your services?
We do not charge any additional fees besides the price of the ice creams ordered. We do ask for a minimum purchase commitment of between $60 and $120 depending on the day of the week for an event that’s up to half an hour. Prices of individual ice creams start at $1.25 and average around $3.50. You may check the full list of our products here.
What information do I need to place my order?
To complete your order you need to provide us with the date(s), time(s), and location(s) of your event(s). Please, try to give an estimated number of guests for each event. We will also need contact information for a person in charge of your event at the location.
Do you have any references?
The easiest way is to check one of our review pages online:
If you need industry specific references, for example from schools, daycares, coporations, etc., please inquire by email.
What forms of payment do you accept?
We always accept cash and company checks. Personal checks are accepted at the driver’s discretion. You can pay online with any credit card though PayPal or by phone. Most of the time trucks also have capability to accept credit cards on the spot, if not, you can call it in at 678-557-5976. Please have the card number, expiration date, security code and billing zip code handy.
What kinds of ice cream do you have on the menu?
Please check our menu page for our regular menu items and prices. You are welcome to use a price limit if you don’t want to pay for some of the more expensive items.
How long in advance do I need to book my event?
We always recommend that you book early, especially during the busiest season – May through July. However, we do our best to accommodate all our customers and even offer same-day service whenever possible.
What is your cancellation policy?
You may cancel the reservation for any reason up to a day before the event. In case of inferior weather, we will work with you on the day of the event to reschedule if you like. If you would like to cancel on the day of the event for personal reasons, we ask for a cancellation fee equal to half of the previously set minimum purchase commitment.
What is your policy on consumer privacy?
We are committed to protecting your privacy. We ask you to provide personal information such as e-mail address, name, home or work address, and telephone number. None of this information will be shared with any other vendor or a third-party source.